This Privacy Policy explains how Harmal Store ("we", "us", "our") collects, uses, shares, and protects your information when you use the Harmal Store mobile application and website (collectively, the "Service"). By using the Service, you agree to this Policy. Harmal Store is based in Jabalpur, Madhya Pradesh, India.
If you tap "Detect my location" while adding a delivery address, we use your device's approximate location only at that moment to auto-fill your address. We do not track your location in the background. You can deny this permission and enter your address manually.
We do not collect or store your card, UPI, or banking details. All payments are processed securely through Shopify Checkout and its payment partners. Your payment details are entered directly on the payment provider's secure page.
We do not sell your personal information. We share data only with the service providers needed to run the Service:
| Provider | Purpose | Data shared |
|---|---|---|
| Shopify | Store, customer accounts, secure checkout | Account details, addresses, orders, reviews |
| Payment partners (via Shopify Checkout) | Processing payments | Payment details (entered by you on their page) |
| Google Firebase (Google LLC) | Push notifications & app analytics | Device token, device & usage data |
| Hosting provider | Running our app server & database | Account identifiers, referral & order-related data |
We may also disclose information if required by law, to enforce our terms, or to protect the rights, safety, and security of our users and our business.
We keep your personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we delete or anonymise your personal data, except where we are legally required to retain certain records (for example, order/tax records).
You can permanently delete your account and associated personal data in any of these ways:
When you delete your account, we remove your profile, addresses, wishlist, and referral wallet. Some records may be retained where required by law.
We use industry-standard measures to protect your data, including encrypted (HTTPS) connections and encrypted on-device storage of your login session. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
The Service is intended for users aged 18 and above and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal data, please contact us and we will delete it.
The Service may contain links to third-party websites or services (such as WhatsApp or payment pages). We are not responsible for their privacy practices; please review their policies separately.
We may update this Privacy Policy from time to time. We will revise the "Last updated" date above and, where appropriate, notify you in the app. Continued use of the Service after changes means you accept the updated Policy.
For any privacy questions or requests, reach us at:
Harmal Store
Jabalpur, Madhya Pradesh, India
📞 +91 96307 04667 (Daily, 9 AM – 9 PM)